If not, open the Facebook app on your mobile device, try to log in, and select “forgot password.” Click the button indicating you no longer have access to the phone number and email address associated with the account. If not, go to /hacked and choose “my account is compromised.” Enter your old password, choose “secure my account,” and select “I cannot access these.” If you don’t have access to the number and address listed, select “No longer have access to these?” and “Cannot access my email.” It should show something like “/YourUsername.”) (Find your username by going to your profile - or having a friend go there - and checking the URL bar.
Find your account by searching for your phone number, email address, name or username.
Make sure you’re connecting from the WiFi network and device you normally use.